Genuine interest in other people does more, and faster, than any attempt to make them interested in oneself. That observation runs right through Dale Carnegie's handbook on dealing with people.
The book is organised into sets of principles: fundamental techniques for handling people, ways to make others willing to listen, methods for winning agreement without argument, and approaches to leadership that change behaviour without provoking resentment. Each principle comes with illustrations from business and daily life, and the short numbered format makes it easy to revisit one idea before a difficult conversation.
Principles at a glance:
• Grouped sets of practical people-handling principles
• Guidance on persuasion without confrontation
• Leadership advice aimed at avoiding resentment
• A format built for rereading a section at a time
Recommended for professionals, team leaders, students and anyone whose work depends on other people, available at Boipoka.
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