The Wisdom Network

Expertise inside a company usually sits with individuals rather than with systems, and The Wisdom Network treats that scattered know-how as an asset worth organising deliberately. Steve Benton and Melissa Giovagnoli set out an eight-step process for locating expertise, capturing it, and putting it into circulation across teams. The emphasis falls on culture and connection rather than on software alone, with attention to how collaboration, the retention of critical knowledge, and steadier decision-making follow once people are actually talking to each other. What this title covers: • An eight-step framework for identifying and sharing individual expertise • Methods for building a knowledge-sharing culture inside an organisation • Ways to preserve critical know-how when experienced staff move on • Application across industries, from small firms to large enterprises Suited to executives, HR professionals, team leads, consultants and students of organisational learning, this English edition is available at Boipoka.