Ten influential Harvard Business Review articles sit side by side here, each aimed at a different part of workplace communication.
The selection gathers writing from thinkers including Robert B. Cialdini, Deborah Tannen, Nick Morgan and Jay A. Conger, and keeps the emphasis on technique rather than theory. Topics run from persuading a sceptical room and steering conversations towards a decision, through handling friction between colleagues, to the everyday habits that build credibility with a team.
What this title covers:
• Ten articles selected from the Harvard Business Review archive
• Persuasion methods grounded in research on influence
• Guidance on presenting ideas so a room stays with them
• Approaches to difficult conversations and workplace friction
Useful for managers, entrepreneurs and students building professional communication skills, published by Harvard Business Review and available at Boipoka.