Working with Emotional Intelligence

Emotional intelligence, Daniel Goleman argues, does more to separate strong performers from average ones at work than raw intellect or technical training. This title extends his earlier research into the office, the team and the leadership role. Goleman breaks the idea into competencies including self-awareness, motivation, empathy, social skill and self-regulation, then examines how each one shows up in hiring, collaboration, conflict and management. The writing moves between research findings and workplace examples, so the framework stays anchored to recognisable situations. Practical details: • A competency-based model that treats emotional skill as trainable rather than fixed • Discussion of how empathy and self-regulation affect team performance and retention • Material aimed equally at managers and at people early in a career • Bloomsbury edition, useful alongside Goleman's foundational work on the subject Recommended for professionals, team leads and students of organisational behaviour, published by Bloomsbury and available through Boipoka.