Three management practices carry this short book: agreeing goals in writing, catching people doing something right, and correcting behaviour quickly without attacking the person. Ken Blanchard and Spencer Johnson wrap them in a parable.
A young visitor learns the method by talking to the people who work for an effective manager, a device that keeps the book brief and the ideas easy to recall under pressure. This revised edition adjusts the original advice for teams that are flatter, faster and often spread across locations. The whole thing can be read in an hour and applied the same week.
Practical notes:
• Three core practices set out through a short business parable
• Guidance on goal-setting, recognition and corrective feedback
• A revised edition reflecting current team structures
• Short enough to finish in a single sitting
Useful for new managers, team leaders, small business owners and students of organisational behaviour, available through Boipoka.