Emotional Intelligence 2.0: With Access Code

Emotional intelligence is treated here as a trainable set of behaviours rather than a fixed trait, and the book is arranged so that a reader can work on one skill at a time. Sixty-six strategies are distributed across four areas: self-awareness, self-management, social awareness and relationship management. Each copy carries a passcode for the Emotional Intelligence Appraisal, an online assessment that scores the reader on those four skills, points to the chapters most relevant to that result, supplies a development plan with video lessons, and allows a later retest to measure change. Reasons readers return to it: • Sixty-six specific strategies grouped under four core EQ skills • A passcode for the online appraisal and development plan with every copy • Updated edition reflecting more recent research on workplace performance • Chapter routing so that reading starts where the scores are weakest Useful for managers, team leads and students building people skills, stocked at Boipoka.